The delivery fees are includes on the weight of the package that you ordering. The delivery fees are base on a charter submitted by our transporter. The posted fees are good for all the Quebec with exception of: Iles de la Madeleine, Chibougamau, Baie-James and Natashquan, these places are subject to a surcharge.

We use the lowest price and the most reliable transporter depending on the ordering you did and the address of shipping. We are looking to give you the best price possible to delivery. The price posted on the website can be revise with a fall.

It’s possible that your delivery address isn’t on our website. In that case, a delivery price adjustment gone a be made. If it's more expensive that it should be, a sale person gone a call you before preparing the shipping.

The deliveries periods are normally 2 days (if we has the pieces in stock) if we don't have it it's about 14 days to get the pieces and shipping to you. In case that the delivery takes more than what we said, we will communicate with you to give you an approximate time. If you're ordering special pieces the delivery period could be hard to estimate and it could be undefined.

The warranty of GR Suspension product is base on every default of fabrication and material for a period of 30 days like the laws is saying.

The fee of sending back is on customer fees, for any raison GR Suspension will not cover the fee.

After the 30 days, every warranty that the manufacturer gives has to be taking in charge by the customer directly with the constructor.

To be sure that you get an entire security on your buying on our website bought. We chose a technology of encoding to the finest point of technology. This way the personal information that you send to the financial institution are private.

This technologies use the protocol SSL (secure socket layer) at 128 bits. This give you the possibility to write your credit card number with the insurance that no intrusion. This technology made an entire security communication channel between your computer and our administration.

What about the rules of confidentiality

We are not redistributing the information that we receive (on-line) about our customer. The information on your profile is confidential and they will not be exchange or revealed with someone else.

We are engage to keep the highest standards of security by staying updated the technology that we use for encoding the information that we receive. However, there is no security system without a failure and you should know that it always have some danger that the information that you send to GR Suspension could be revealed without fault of our share and your assent. We decline any responsibility in regard owing to the fact that such confidential information on you could be revealed except in the event of negligence of our share. It should be noted that, for your safety, any relative information with the credit cards isn't preserved on our waiters.

If you have questions or if you have difficulty in reach the protected section (lock posting your security level), we invite you to contact us by telephone to the 418-831-2050 so that we can supplement your order or answer your questions.

The cart is the place where you see the selected item and quantity. You can also cancel item that are present or modify the quantity. You can also do an approximate calculation and returns to the catalogue by a click "on add other product" button. This is the place where you can complete the process of buying with the "go to next step" button.

Every step will show you how to finish your ordering. You should have a profile or make one to be able to do an ordering.

If you're not sure about your ordering, we suggesting you to inform us at the third step (summary) of the process of ordering. Be sure that one of our sale consultant will call you or send you an E-mail to confirm you that we receive yours ordering.

If you're not finding pieces on our website that you want, you just have to call our consultant and they will check with the manufacturers to find the pieces that you want.

See how to contact us.

The transporters are: see their web site by clicking on the fallowing liens.

* Dicom

* Fedex

* Purolator

* Intecom

* DHL

Write down your confirmation number that you receive by email after the shipping order. You're going to be able to fallow your package and know when you going to receive it. The showing pricing on the website could differ with a fall.